All Refunds are subject to a 4% restock fee. We don’t guarantee that we will receive your returned item.Last Revised PLEASE NOTE: Our return and exchange policies vary by product type. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If you need to exchange it for the same item, send us an email at the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. In this case, we will refund orders that we are not able to fulfill. In some instances, suppler allocations may be limited and we will be unable to fulfill all pre-orders. These items are allocated by our suppliers and cannot be canceled or refunded. Items that are purchased as pre-order or pre-sell items are items that are paid for in advance and allocated to a specific customer for future shipment. If you’ve done all of this and you still have not received your refund yet, please contact us at Items There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. There will be a Fee of $10.00 for cancelled orders. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. * Any item that is returned more than 30 days after delivery * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Sealed trading cards that have been opened. There are certain situations where only partial refunds are granted: (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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